faq

Q. HOW MANY PASSENGERS CAN TRAVEL ON BOARD?
All of our vessels are licensed to accommodate ‘X”amount of passengers on board per their survey regulations which is stated on each of our boat pages. The numbers are your guests  only & our crew are separate.

Q.WHAT SHOES SHOULD I WEAR?
The majority of our luxury boats can have shoes on board (except stilettos) and our luxury super yachts tend to have a no shoe policy. all shoes are allowed on board our function vessels. Please speak to our staff to clarify per which boat you charter out.

Q. WHERE CAN WE CRUISE AND WHAT SIGHTS CAN WE SEE?
Our vessels will cruise in all the enclosed waters of Sydney Harbour. Some of the places you can cruise to include: , Lane Cove, Hunters Hill, Birkenhead Point, Balmain, Cockatoo Island, Pyrmont, Darling Harbour, Rozelle, Sydney Fish Markets, Walsh Bay, North Sydney, Milsons Point, Luna Park, Circular Quay, The Rocks, Under the Harbour Bridge, Past the Opera House, Mrs Macquaries Chair, Fort Dennison, Shark Island, Taronga Zoo, Rushcutters Bay, Darling Point, Rose Bay, Point Piper, Watsons Bay, Camp Cove, Manly Wharf, Balmoral, Chinamans Beach, Middle Harbour, The Spit Bridge.


Q. WHERE CAN WE BE PICKED UP OR DROPPED OFF?

Our charter vessels have access to direct commercial wharves all around harbour which incur a small booking fee from the NSW Maritime Authority which allows us to book in a 15 min time slot. Each vessel will vary to where it can board from. Please speak to our staff for further info. Ideal Sydney Wharves would include: Cockle Bay Marina Darling Harbour, Casino Wharf Pyrmont, Campbells Cove Pontoon Circular Quay, East Circular Quay Pontoon. Please see our Wharves Page for map locations.

Q. DO YOU SERVICE MANLY & MIDDLE HARBOUR
AREAS SUCH AS THE SPIT & BALMORAL?
In order to reach Manly or Middle Harbour we need to pass by the heads. If there is moderate to high swell coming from the heads, then the passage across will not be suitable nor are the majority of our vessel are licensed to do so with the classification survey rating. Please bear this in mind when booking special occasions such as weddings. Any pick ups from manly incurs a hefty $250 wharf fee each way and further additional vessel hire fees may be required due to lengthy travel from the CBD area.

Q. DO YOU SERVE FOOD AND BEVERAGES?
All of our charter boats have fantastic full time caterers & on board chefs along with many beverage options to choose from. Each vessel has its own separate menus. Please think of each boat as its own restaurant/identity

Q. WHAT RESTAURANTS CAN WE CRUISE TO?
Some of the restaurants you can pull up to include:
Ottos Restaurant at the Finger Wharf Finger Wharf Restaurants Darling Harbour Restaurants Circular Quay Restaurants Casino Restaurants Catalinas at Rose Bay The Pier at Rose Bay Rose Bay Wharf Cafe Wildfire at Circular Quay Aria at Circular Quay Circular Quay Restaurants Flying Fish at Jones Bay Wharf Cafe Moreso at Jones Bay Wharf Two Fratelli Cafe at Jones Bay Wharf Woolwich Dock Cafe Deckhouse Woolwich The Boatshed Rozelle Omeggio at the Spit The Sydney Fish Markets Ncks Seafood at Darling Harbour Darling Harbour Restaurants Hugos at Manly Wharf Doyles at Watsons Bay Ripples Pyrmont. Please CLICK HERE to see Map of Sydney Harbour Restaurants.

Q. DO YOU DO WEDDING TRANSFERS?
Yes Definitely. Weddings are our specialty. We can drop you off for that spectacular entrance, or Pick you up for the most glamorous getaway. The boat is dressed up with white ribbon for that special touch. We transfer to and from most of the harbour wedding venues & private venues. Please speak to us in further details about such.

Q. CAN I DRIVE/HIRE THE BOAT MYSELF?
No. Unfortunately not. Our vessels are commercial regulated vessels requiring professional licensed Captains & Crew.

Q. ARE THERE TOWELS ON BOARD?
Yes, we always keep a few fresh towels onboard in case you get wet from spray and splashes. If you are planning on going for a swim or sunbaking we still recommend you bring your own beach towels.

Q. CAN I PLAY MY OWN MUSIC?
Yes. All of our boats have IPOD & AUX outlets to play your best music whilst onboard.

Q. WHAT HAPPENS IF IT RAINS OR ITS WINDY?
Unfortunately there is little we can do to prevent mother nature and we cannot cancel a cruise due to inclement weather or windy conditions. Sydney Harbour is a sheltered waterway with no chance of any big waves causing safety concerns. Our vessels travel in the most protected parts of the Harbour if required. Just because its raining does not mean the party will stop. Any possible postponement is at the discretion of the Captain of the vessel & pending future availability.

Q. CAN WE PULL UP TO A BEACH?
We can certainly get you close to some of Sydney’s Harbour Beaches to drop anchor and enjoy the scenery along with lunch or dinner. Any perosn wishing to swim is up to the direction of the Captain of the vessel but we are pretty flexible. We all like to see our guests have great time but we cannot allow 30 odd people on the water at once. Lifeguards will be required for such as an example.

Q. HOW EARLY SHOULD I ARRIVE TO MY BOOKING?
Please arrive at least 15 minutes prior to your booking time to ensure you get your full experience.

Q. HOW DO I BOOK OR WHO DO I CALL IF I HAVE ANY QUESTIONS?
If you want to book or have any questions whatsover, feel free to contact us on +61 2 9380 9111 or send us an email to info@sydneyharbourexclusive.com

Q. HOW CAN I PAY?
You can pay by cash, EFT or credit card. (Visa, Mastercard, Amex).

Q. WHAT IF I CANCEL?
See our Terms and Conditions page for our cancellation Policies.

Q. WHAT IF THERE IS A BREAKDOWN?
See our Terms and Conditions page for our cancellation Policies.